Refreshments and light afternoon snacks will be provided.

PacWest Committee & Corporate Partners

Pam Moran, Department of Education kicks off the conference with an Update from Washington.

Jim Garrant, Wellesley College talks about The Collection Process from a Student Account/Bursar Perspective.

Korky Myers, UCSD and David Callahan, MultiCard Inc. helps us get connected to our students through Social Media, Mobility and More.

Denise Burt - Pacwest President

Effective Communication Training with Janaki Severy, Managing Dynamics - Customer Care with a Student Audience

What They're Really Saying About You - Students discuss their college experience, service and ideas for improvement. Can you handle the truth?

Getting Your Perkins PhD - This session will be an advanced disussion on Perkins TPD, Death Cancellations & Forgiveness

The Trials of 1098T Reporting - We will share and discuss proper reporting methods, billed vs. paid items and everything between boxes 1-10

A group of peer educators and experts will provide sound advice on Solutions to a Successful Partnership with Your Collection Agency

Claudia Nadalin, Nelnet walks us through her implementation as a Stanford employee in this session on Hot Trends in Remote Deposits & Virtual Cashiering

 Financial Literacy - what your peers are doing to educate students today.

Dept. of Ed Update - Part II. This session will focus more on the Perkins side and further detailed information

Todd Sparrow, UOP and John McElroy, TouchNet keep us in the know with PCI Compliance & the Durbin Admenment

Birds of a Feather - Collections. Opportunity to ask peers questions and share successes and lessons learned.

Birds of a Feather - Bursar/Cashiering Same idea, different group

We complete the conference with a private tour of the Aquarium hosted by our friends at UCSD! Reservations Required in Advance so please let us know if you are attending.