Day/Meeting Location

Time

Topic

Speaker

May 14, 2019

Tuesday

  
 1:00 – 4:00
Corporate Partner Set up
 

 

4:00 – 6:00

Conference Registration 
 

 

5:30 – 6:00

Corporate Partner meeting

 

 

 

 

 

May 15, 2019

Wednesday

  

 

7:30 – 8:30

Breakfast
 

 

7:30 – 8:30

Registration

 

 

8:30 – 9:00

Presidents Welcome & Opening Remarks

Ruth Sharp, President

General Session

 

9:00 – 10:15

Key Note Speaker – Bridging Generational Gaps

Meagan Johnson

 

10:15 – 10:45

Break with Corporate Partners

 

Concurrent Panel

10:45 – 11:45

Transitioning to a Cashless Environment

 

 

Concurrent Panel10:45 – 11:45
International Student Outreach, Payment and Collection
 

 

11:45 – 1:00

Lunch

 

Concurrent Session

1:00 – 2:00

Collections 101: Back to Basics

 

Concurrent Session

1:00 – 2:00

Third-Party Billing Strategies and Solutions

 

 

2:00 -2:30

Break with Corporate Partners

 

Concurrent Session

2:30 -3:30

Nudge Theory

 

Concurrent Session

2:30 -3:30
Smart Orientation
 

 

3:30– 3:45

Transition Break

 

Concurrent Session

4:00 – 5:00

Birds of a Feather: Collections

 

Concurrent Session

4:00 – 5:00

Birds of a Feather: Cashiers

 

Dinner

5:30

PacWest SFS Hosted Dinner

 

May 16, 2019

Thursday

  

 

7:30 -8:30

Breakfast

 

 

8:30 – 9:00

General Remarks

 

General Session

9:00 – 10:00

Department of Education Regulatory Issues

 

 

10:00 – 10:45

Break with Corporate Partners

 

General Session

 

10:45– 12:00

Let It Go! Understanding Debt Settlement

 

12:00 – 1:00

Lunch

 

General Session

 

1:00 – 2:00

Student Financial Wellness: The Impact of Credit Reportin

 
 

2:00 – 2:15

Transition Break

 

General Session

2:15 – 3:15

Supporting Our Veterans

 
 3:15 – 3:45
Break with Corporate Partners
 

Concurrent Session

 

3:45 – 4:45

Fraud Prevention

 

Concurrent Session

3:45 – 4:45

Break with Corporate Partners

 

Free Time

5:00

Dinner on your own to explore the Santa Barbara area

 

May 17, 2019

Friday

  

 

7:30 – 8:30

Breakfast

 

 

8:30 - 9:00

Opening remarks

Ruth Sharp (Caltech)

General Session

9:30 – 10:00

Supporting Student Mental Wellness

 

 

10:00 – 10:30

Transition Break/Check Out

 

 

10:30 – 11:30

Open Forum: Ask an Attorney - Here is your chance to ask an attorney all of your collection related questions

Chad Echols

 

11:30 – 11:45

Closing Remarks

Ruth Sharp, President

 

11:45

Conference Concludes