Robyn Bongartz is the Director of Student & AR Fiscal Operations at Wichita State University. Robyn has been in higher education since 1988. She is proud to have assisted with the implementation of Banner known today as Ellucian and touchnet which is a payment processor. She can relate to the returning adult as she worked full-time when earning her bachelors and masters. On a personal note, she has been married for 27 years and has 3 children. Derrick finally graduated from WSU with a Communications degree; Samantha is a junior at WSU in teaching; Brett is a junior in high school. She finds PacWest SFS innovative and motivating. Her mom, Connie, also enjoys as she is Robyn’s traveling companion.