This session will provide the attendee with an overview of the Total and Permanent Disability Discharge process. This will include a timeline of what occurs during the application process, when we communicate with the borrower and their loan holders, the roles and responsibilities of the loan holder and how to read the Loan Holder Notification file.
Presenter Name:
Carl Casey
Presenter Company:
Nelnet
Presenter Bio:
I have been in the student loan industry for almost 15 years and have been managing processing areas for Nelnet for the last 10 years. For the last 3 years, I have been responsible for managing our TPD processing department here at Nelnet.