Steering Committee

University of Southern California

April Ewing-Miles is leads a team of Financial Counselors and Loan Collectors in the Student Financial Services Office at USC. She has been with the University since August 2017 and was previously employed in the Student Accounts Receivable department at Wayne State University in Detroit, Michigan for 14 years until relocating to California. April has a passion for continuous learning and for helping young women realize their potential and looks forward to serving the higher ed community in the coming year.

California State University, Northridge

Rosemary Irvine has been in student financials for 16+ years; the majority of those years in the private sector. She is currently serving as Director of Student Financial Services at California State University, Northridge.  She is passionate about education and the first-generation experience.  She's looking forward to working with everyone on the SFS PacWest committee and looks back fondly on the impact PacWest had in her first years in higher education.  During her free time, she likes to spend time with her family including a rambunctious bulldog,  invent cookie recipes, and dive into a good book with a cup of coffee.

Caltech

Megin is the Bursar at Caltech in the city of Pasadena, California. She has worked in higher education for 19 years as the Student Account Manager and took on the role as Bursar in 2020. Her passion is, helping and collaborating with others to build a successful business and work environment. She believes that developing strong relationships is the foundation to everything she does, both professionally and personally. Megin is honored to be part of the PacWest committee. During her free time, she likes to spend it with her family, grandson, including her wild but sweet American Bully, and anything arts and crafts as her therapy.

Point Loma Nazarene University

Monique brings experience and dedication to her Director of Student Financial Services role at Point Loma Nazarene University. With 8 years in the field, Monique is passionate about leading and mentoring her team. She actively contributes to the organization's systems development and is her office's Google Guru. She's committed to fostering student success and accountability.

Monique enjoys making tasty meals in her free time, diving into a thought-provoking book, getting absorbed in movies, and engaging in lively game nights with loved ones.

Marist College

Joe Weglarz began his tenure at Marist College over 30 years ago as Director of Student Accounts. In 1999, he was appointed Director of Financial Aid, and was promoted to Executive Director of Student Financial Services in 2006.
As Executive Director, he implemented a “one stop shop” approach by combining student billing, financial aid, and student employment operations. As Executive Director, he manages these operations for the College. 
In 2014, Joe was selected to participate in Negotiated Rulemaking and was engaged in negotiations on the proposed regulatory language for the Department of Education.

He serves on the COHEAO Board of Directors as treasurer. In addition, he served as the Vice President of Finance for the Northeast Association of Student Employment Administrators (NEASEA), and was appointed President in 2014.  He also served on the NACUBO Student Financial Services Counsel. He currently serves on NYSFAAA Executive council as treasurer. He has presented at various national and regional conferences on regulatory issues, and student financial services topics; such as college affordability, financial aid and bursar operations

University of La Verne

Kayla Dalton is the Sr. Collections Analyst at the University of La Verne. She has worked in higher education receivables for 12+ years including both the private and public sectors as well as working in client services for a third-party collections agency whose focus was higher education receivables. Kayla joined University of La Verne in September 2024 after working for Cal State University, Bakersfield for 10 years. She met the director of Student Accounts at La Verne during the 2024 Pacwest SFS conference in Palm Springs, the start of what she expects to be a long, fruitful career with the university. She is currently responsible for the delinquent student accounts portfolio including analytics, reporting and managing receivables. As a PacWest committee member, Kayla is most excited to continue building invaluable relationships with counterparts from other universities as well as encouraging new and veteran members to do the same, providing the opportunity to become the best they can be in their current roles.

University of Oregon

Kathleen Brown is the manager of the Student Billing Department for the University of Oregon. She has been at the U of O for 9 years, coming from a career of over 20 years in personal and commercial banking.  She is passionate about providing exemplary customer service to our students, parents and campus partners, and believes strongly in leading by example. One of her favorite parts of her job is putting on Intruducktion sessions for incoming freshman parents.  She is excited about being a part of the PacWest committee, and  honored that she gets to collaborate and build relationships with such talented people.  Her free time is spent doing any activity she can find outdoors, and petting every dog.

Chapman University

Natalie is the Assistant Director of Student Business Services at Chapman University located in Orange county. She has worked in higher education for over 15 years.
She assists with managing the overall operations of the department. Natalie is grateful and excited to be a member of PacWest and looks forward to learning and serving on the committee.    

Mount Saint Mary's University, Los Angeles

TouchNet

Flywire

GradGuard

Kaylyn is from Southern California and holds both a bachelor’s and master’s degree from Arizona State, where she also played Division 1 softball. She went on to play professional softball in the United States and Japan for 4 years before deciding to put down roots in Phoenix, Arizona and join the higher ed space. For the past 4 years she's worked for GradGuard in a number of roles and currently holds the title of Director of Business Development. GradGuard works to educate students on their possible financial risks and help students protect their investment in their higher education through their tuition and renters insurance programs.

Nelnet Campus Commerce

Virgil has led the Pacific and Midwest regions at Nelnet Campus Commerce since 2018 and has achieved BDE of the Year four years running. Prior to joining Nelnet, Virgil managed the learning technology marketing team for McGraw-Hill Education. Virgil has over 20 years in Higher Ed and experience in marketing, Enterprise and B2B sales, management, learning technologies, health professions, and payment technology. Virgil resides in Chicago with his family, two dogs and a cat and coaches Junior Girls softball.

San Jose State (ret.)