Steering Committee

University of Southern California

April Ewing-Miles leads a team of Financial Counselors and Loan Collectors in the Student Financial Services Office at USC. She has been with the University since August 2017 and was previously employed in the Student Accounts Receivable department at Wayne State University in Detroit, Michigan for 14 years before relocating to California. April has a passion for continuous learning and for helping young women realize their potential and looks forward to serving the higher ed community in the coming year.

April attended her first PacWest conference in 2018 and was impressed by the sessions offered at the conference, as well as the camaraderie of the PacWest committee. She joined the group in 2019, and during her 6 years of involvement, she has had the privilege of serving on the membership committee and in the positions of both Secretary and President. It’s been a very valuable experience professionally and personally, and she recommends that anyone looking to grow in their knowledge of SFS be a part of such a great group!

California State University, Northridge

Rosemary Irvine has been in student financials for 20 years; serving both private and public institutions. She is currently serving as Director of Student Financial Services at California State University, Northridge. She is passionate about affordable education initiatives and the first-generation experience. During her free time, she likes to spend time with her rambunctious bulldog, roaming Disneyland, and diving into a good book with a cup of coffee. Rosemary’s words on Treasury position: PacWest hosted my first conference, and I always valued the knowledge shared. As I developed my career, I knew I wanted to give back to the organization, the Treasury position was a natural fit for someone who enjoys metrics, excel sheets, budgeting and projections. It’s been a rewarding opportunity to learn the various aspects of putting on a Conference and the development of PacWest as it continues to support member development.

Caltech

Megin is the Bursar at Caltech in the city of Pasadena, California. She has worked in higher education for 19 years as the Student Account Manager and took on the role as Bursar in 2020. Her passion is, helping and collaborating with others to build a successful business and work environment. She believes that developing strong relationships is the foundation to everything she does, both professionally and personally. Megin is honored to be part of the PacWest committee. During her free time, she likes to spend it with her family, grandson, including her wild but sweet American Bully, and anything arts and crafts as her therapy.

Point Loma Nazarene University

Monique brings experience and dedication to her Director of Student Financial Services role at Point Loma Nazarene University. With 9 years in the field, Monique is passionate about leading and mentoring her team. She actively contributes to the organization's systems development and is her office's Google Guru. She's committed to fostering student success and accountability.

Monique was drawn to the PacWest committee at her first event while still in her first year as a director at PLNU. She had the chance to attend other conferences, but this one felt different—it was clear there was a strong sense of community. A firm believer in learning through involvement, she decided to join and deepen her understanding of the leadership role she had taken on at PLNU, all while connecting with others in the field. She remains grateful for that decision and the valuable relationships and work she’s contributed to while serving on this committee.

In her free time, Monique enjoys making tasty meals, diving into thought-provoking books, getting absorbed in movies, and enjoying lively game nights with loved ones.

Marist College

Joe Weglarz began his tenure at Marist College over 30 years ago as Director of Student Accounts. In 1999, he was appointed Director of Financial Aid, and was promoted to Executive Director of Student Financial Services in 2006.
As Executive Director, he implemented a “one stop shop” approach by combining student billing, financial aid, and student employment operations. As Executive Director, he manages these operations for the College. 
In 2014, Joe was selected to participate in Negotiated Rulemaking and was engaged in negotiations on the proposed regulatory language for the Department of Education.

He serves on the COHEAO Board of Directors as treasurer. In addition, he served as the Vice President of Finance for the Northeast Association of Student Employment Administrators (NEASEA), and was appointed President in 2014.  He also served on the NACUBO Student Financial Services Counsel. He currently serves on NYSFAAA Executive council as treasurer. He has presented at various national and regional conferences on regulatory issues, and student financial services topics; such as college affordability, financial aid and bursar operations

University of La Verne

Kayla Dalton is the Sr. Collections Analyst at the University of La Verne. She has worked in higher education receivables for 12+ years including both the private and public sectors as well as working in client services for a third-party collections agency whose focus was higher education receivables. Kayla joined University of La Verne in September 2024 after working for Cal State University, Bakersfield for 10 years. She met the director of Student Accounts at La Verne during the 2024 Pacwest SFS conference in Palm Springs, the start of what she expects to be a long, fruitful career with the university. She is currently responsible for the delinquent student accounts portfolio including analytics, reporting and managing receivables. As a PacWest committee member, Kayla is most excited to continue building invaluable relationships with counterparts from other universities as well as encouraging new and veteran members to do the same, providing the opportunity to become the best they can be in their current roles.

University of Oregon

Kathleen Brown is the manager of the Student Billing Department for the University of Oregon. She has been at the U of O for 9 years, coming from a career of over 20 years in personal and commercial banking.  She is passionate about providing exemplary customer service to our students, parents and campus partners, and believes strongly in leading by example. One of her favorite parts of her job is putting on Intruducktion sessions for incoming freshman parents.  She is excited about being a part of the PacWest committee, and  honored that she gets to collaborate and build relationships with such talented people.  Her free time is spent doing any activity she can find outdoors, and petting every dog.

Chapman University

Natalie is the Assistant Director of Student Business Services at Chapman University located in Orange county. She has worked in higher education for over 15 years.
She assists with managing the overall operations of the department. Natalie is grateful and excited to be a member of PacWest and looks forward to learning and serving on the committee.    

TouchNet

Flywire

GradGuard

Kaylyn is from Southern California and holds both a bachelor’s and master’s degree from Arizona State, where she also played Division 1 softball. She went on to play professional softball in the United States and Japan for 4 years before deciding to put down roots in Phoenix, Arizona and join the higher ed space. For the past 4 years she's worked for GradGuard in a number of roles and currently holds the title of Director of Business Development. GradGuard works to educate students on their possible financial risks and help students protect their investment in their higher education through their tuition and renters insurance programs.

Nelnet Campus Commerce

Rogé Karma is the Account Executive and Customer Relationship Manager for Nelnet Campus Commerce in the Pacific West region. With over eight years of experience at Nelnet, Roge is dedicated to ensuring the success and satisfaction of higher education partnerships. His role involves fostering relationships with new and existing partners, understanding their unique needs, and identifying ways Nelnet can better support these institutions, their students, parents, and communities. Rogé has been serving the higher education sector since 2010, primarily in the adaptive learning software space at McGraw Hill and Cengage Learning before joining Nelnet Campus Commerce. His passion for higher education is deeply personal, rooted in his father’s immigration journey to the United States and his family’s achievement as first-generation college graduates. Roge has instilled this commitment to education in his family, including his five sons—among them, identical quadruplets—who are now in their late 20’s. His non-working time is filled with the family dogs, music, or ice hockey. 

San Jose State (ret.)