Shay is the Associate Bursar of Cashiering Operations at SF State. In her position she is responsible for the daily management of all university cashiering operations activities, as well as oversight of special projects such as bankruptcy, payment plans, escheated checks and franchise tax board. She has worked in higher education for almost three years. Prior to this she was a bank AVP on the east coast which provided her with an extensive background in training and education on finance, operations and customer service. As a first time PacWest committee member she is very excited to network, learn from her peers and continue building on her passion of teaching sound financial literacy practices across the higher education industry.